Lusilda Agolli

Ms. Agolli also serves as a CHW Success Coordinator and CHW Instructional Educator at the Practice Transformation Institute, where she supports key initiatives including grant writing, program coordination, relationship development, curriculum design, and strategic program evaluation. In this role, she facilitates core components of the CHW training curriculum, including social determinants/drivers of health (SDOH) screening and assessment, Z-code documentation and billing, care coordination workflows, and effective documentation practices. She also provides mentorship and structured feedback to learners to strengthen practical skills, reinforce learning, and support the successful application of CHW competencies across healthcare and community settings.

Prior to joining Practice Transformation Institute, Ms. Agolli spent over eight years at Medical Network One (MNO), a Physician Organization, where she served as a Community Health Worker specializing in care coordination, quality improvement, and patient outreach and engagement. She later advanced to CHW Program Lead and CHW Instructor, where she played a pivotal role in the design, development, and implementation of the CHW program.

Ms. Agolli is actively involved in advancing the CHW profession through policy, advocacy, and systems-level engagement. She contributed to the statewide Community Health Worker Advisory Council coordinated by the Michigan Department of Health and Human Services (MDHHS) and participates in the National CHW Policy Working Group coordinated by the National Association for Community Health Workers (NACHW) and Partners in Health United States (PIH-US), where she advocates for sustainable CHW workforce policies and leadership development. She has also been selected to serve on multiple committees, including the Workforce Development Committee with the National Association of Community Health Workers (NACHW), contributing to efforts that strengthen and support the CHW workforce nationwide by facilitating the exchange of resources, ideas, and models that advance education, capacity building, infrastructure development, and sustainable economic pathways for the CHW workforce.

Ms. Agolli earned her Bachelor’s Degree in Health Science with a concentration in Population Health Care Management from Madonna University and a Master’s Degree in Health Administration (MHA) from Eastern Michigan University. She earned her Community Health Worker Certificate in 2017 and later obtained her Community Health Worker Instructor (CHWI) Certificate in 2019 through the Texas A&M School of Public Health Center for Community Health Development’s National CHW Training Program.